Privacy policy
Privacy Policy
Privacy Policy
Last Updated: June 2026
1. Introduction
Hayley Mark Digital ("we", "us", "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
2. Who We Are
Business Name: Hayley Mark Digital
Business Type: Sole Trader
Email: hayley@hayleymarkdigital.co.uk
Website: hayleymarkdigital.co.uk
For the purposes of data protection law, Hayley Mark Digital is the data controller of your personal information.
3. Information We Collect
We may collect and process the following information:
Information You Provide
When you contact us, complete a form, request a quotation, or engage our services, we may collect:
Name
Email address
Telephone number
Company name
Any information included in your message
Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Date and time of visits
Referring website information
This information may be collected through cookies and analytics tools.
4. How We Use Your Information
We use your personal information to:
Respond to enquiries
Provide requested services
Manage client relationships
Send quotations and invoices
Improve our website and services
Monitor website performance and security
Comply with legal obligations
We will only use your personal information where we have a lawful basis to do so.
5. Legal Bases for Processing
Under UK GDPR, we rely on one or more of the following legal bases:
Legitimate Interests
To respond to enquiries, improve services, and maintain website security.
Contract
Where processing is necessary to provide services you have requested.
Legal Obligation
Where we are required to comply with legal or regulatory requirements.
Consent
Where you have specifically agreed to receive marketing communications or accept certain cookies.
You may withdraw your consent at any time.
6. Marketing Communications
If you subscribe to our marketing communications, we may send updates, news, and promotional content.
You can unsubscribe at any time by:
Clicking the unsubscribe link in emails
Contacting us directly
We will not send marketing emails without an appropriate legal basis.
7. Sharing Your Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
Website hosting providers
Email providers
Analytics providers
Payment and accounting software providers
These providers are required to protect your information and only process it on our instructions.
We may also disclose information where required by law.
8. International Transfers
Some service providers may process data outside the United Kingdom.
Where this occurs, we take appropriate measures to ensure your personal information remains protected in accordance with UK GDPR requirements.
9. Data Retention
We keep personal information only for as long as necessary to:
Provide services
Meet legal and accounting obligations
Resolve disputes
Enforce agreements
When information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
11. Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method can be guaranteed completely secure.
12. Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
For further information, please see our Cookie Policy.
13. Complaints
If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue.
You also have the right to complain to the UK data protection regulator:
Information Commissioner's Office (ICO)
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Hayley Mark Digital
Email: hayley@hayleymarkdigital.co.uk
Website: hayleymarkdigital.co.uk
15. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.